Enterprise Customer Success
2,360 open positions
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Manager, Customer Success Trimble2 Locations $90k–$90k1mo Lead a team of Customer Success Managers to drive retention and revenue growth for a $50M+ ARR portfolio of enterprise AECO clients.
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Sr. Consultant, Value Excellence ServiceNowVancouver, British Columbia, ca 1mo Design and develop ServiceNow's value-driven approach to Solutions and Industry strategy, creating frameworks and models to help customers forecast and maximize business value.
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Manager, Forward Deployed Engineering IdmeID.me HQ, McLean VA $188k–$188k1mo Manager of Forward Deployed Engineering acting as connective tissue between customers, product, and engineering to translate field challenges into technical requirements.
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Gestionnaire de compte succès client/ Customer Success Account Manager MicrosoftCanada, Québec, Montreal 1mo Execute standardized executive partnership, solution health, cloud adoption, and AI acceleration tasks while supporting agent and Copilot adoption across assigned pod accounts.
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Project Manager DACH DilitrustRemote 1mo Senior Project Manager leading onboarding and change management for enterprise legal tech clients in the DACH region.
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Customer Success Manager NexthinkRemote 1mo Guide strategic enterprise customers through the Digital Employee Experience (DEX) journey to drive adoption, value realization, and retention across the DACH region.
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Senior Customer Success Manager ColabsoftwareHeadquarters 1mo Lead post-sale customer journey for a portfolio of largest Enterprise customers to drive product adoption, measurable business results, and long-term retention in a technical engineering domain.
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Head of Consulting & Development Services Business Unit QualysoftWien 1mo Lead the Consulting & Development Services (CDS) Business Unit, driving sales, service delivery, and profitability for an IT consulting firm serving financial services, telecom, automotive, and energy sectors.
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Senior Manager, Professional Services BlackbaudRemote $102k–$102k1mo Lead a team of service delivery professionals to deliver software implementation, advisory, and consulting services to customers.
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Technical Account Manager ZendeskPune, India 1mo Guide enterprise clients in maximizing value from Zendesk solutions by bridging technical expertise with business acumen, consulting on implementation methodologies, and creating technical solutions to business problems.
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Sr. Customer Success Manager - West SprinklrRemote 1mo Sr. Customer Success Manager responsible for aligning Sprinklr's AI-native Unified-CXM platform to solve enterprise clients' biggest challenges and drive organizational-wide impact.
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Adoption Support Advisor Siemens-EdaMexico City, MEX 1mo Partner with Sales to drive product adoption, onboarding, and business outcomes for Siemens Xcelerator portfolio customers using data-driven insights and human expertise.
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Customer Success Manager UpGuardRemote 1mo Onboard and enable enterprise customers to effectively use the Cyber Risk Posture Management (CRPM) platform to meet their security goals.
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Sr. Customer Success Manager↗ FireworkRemote 1mo Strategic customer success management for enterprise brands and retailers to drive business growth and retention.
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Customer Success Manager - Government Solutions EquifaxRemote $105k–$105k1mo Strategic role driving value realization, usage growth, and long-term client satisfaction for government accounts by acting as a trusted advisor.
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Sr. Customer Success Manager InstructureRemote 1mo Strategic account management for higher education clients, driving adoption, retention, and growth through executive engagement and data-driven planning.
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Scaled Customer Success Manager HarveyNew York $115k–$115k1mo Drive retention, renewal, and expansion outcomes for a high-volume book of business in an enterprise AI legal platform.
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Technical Account Management (TAM) Leader SupabaseRemote, Global 1mo Own the health, direction, and performance of the entire Technical Account Management function, including coverage decisions, escalation outcomes, and team development for a portfolio of ~$33.1M ARR across 120 named accounts and partner-mapped accounts.
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Partner Success Lead AnthropicSan Francisco, CA 1mo Own outcomes for a book of in-flight customer engagements across managed partners in North America, ensuring work completion, customer usage growth, and positive outcomes.
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Senior Account Manager, SaaS LoadsmartRemote 1mo Drive revenue growth and retention for a logistics technology SaaS platform by managing the full account lifecycle, from onboarding to expansion.
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Emburse Solution Advisor (ESA) - Extended Services EmburseToronto, ON 1mo Trusted technical advisor providing ongoing product expertise, configuration support, and strategic guidance to maximize customer value of Emburse solutions.
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Customer Success Manager XsollaRussia 1mo Manage a portfolio of high-value clients as a trusted advisor, driving product adoption, retention, and growth while acting as the voice of the customer internally.
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Customer Experience Manager (CEM) BugcrowdRemote 1mo Lead retention efforts and serve as the primary point of contact for a portfolio of strategic enterprise customers to ensure satisfaction, platform adoption, and renewal execution.
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Customer Success Manager HarriscomputerRemote $75k–$75k1mo Serve as the primary liaison and advocate for library customers during CloudSource implementation and post-launch, maximizing usage and satisfaction.
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Mid-Market Customer Success Manager - EMEA AshbyRemote - European Union 1mo Implement, train, and support adoption of Ashby (hiring software) for mid-market customers in EMEA, managing 4-8 week implementations and driving engagement.
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Strategic Customer Success Manager, Federal HandshakeNew York, NY 1mo Senior customer success partner owning the full lifecycle of complex US federal agency relationships, driving adoption, strategic alignment, and value realization.
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Customer Success Manager SoleraRemote 1mo Support Solera's market-leading driver safety data and software solutions for commercial fleets by managing accounts, resolving issues, and guiding product adoption.
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Principal Consulting Services Territory Manager EpicorsoftwareRemote $120k–$120k1mo Lead planning, delivery, and oversight of customer-facing consulting projects to ensure successful outcomes and profitability.
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Customer Success Manager - Costa Rica OwnerRemote $35k–$35k1mo Manage a large portfolio of 120+ restaurant customers to maximize product adoption, deliver value, and mitigate churn risks.
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Customer Success Manager - Enterprise SugerVancouver, BC $100k–$100k1mo Own a portfolio of strategic enterprise accounts, driving onboarding, adoption, engagement, and retention across the full customer lifecycle for a B2B cloud marketplace orchestration platform.
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Technical Delivery Manager AppianAppian Corporation - NOAM (Non USA) $125k–$125k1mo Manage and deliver innovative low-code solutions on the Appian platform, ensuring customers achieve business results while driving growth through strategic advice and relationships.
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Renewal Specialist - SaaS Contracts SonatypeUS - Remote 1mo Proactively drive on-time completion of software subscription renewals and expansions for enterprise customers.
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Consultant Implementation Engineer HarborRemote 1mo Install and implement Intapp legal/accounting/consulting solutions and enterprise systems to improve client business efficiency.
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Director, Strategy and Operations of Account Health Management PaloaltonetworksOffice - USA - CA - Headquarters $199k–$199k1mo Architect and execute the future-state operating model for Account Health Management (AHM) to drive organizational change and AI-native workflow adoption across enterprise accounts.
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Senior Implementation Engineer (EMEA) DockerRemote $71k–$71k1mo Guide new customers through initial onboarding and provisioning for Docker Hub, ensuring smooth transitions and high satisfaction before they move to Customer Success Management.
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Customer Growth Executive InfobipRemote 1mo Drive customer satisfaction, retention, and growth for Tier 1/Tier 2 clients by building strong relationships, coordinating internal resources, and developing strategies to enhance client engagement.
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ServiceNow Manager, CRM & Front Office Solutions RsmCleveland, US 1mo Lead end-to-end delivery of ServiceNow CRM, CPQ, and Customer Service Management implementations while building the go-to-market capability for a new Front Office practice.
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Consultant Finance and Digitalization (w/m/d) - Fintech SaaS Scale-Up PennylaneRemote 1mo Voice of the customer for Pennylane's platform in Germany, responsible for onboarding and retention of SMEs and accounting firms.
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Technical Program Manager I AxonWashington-Remote 1mo Support Enterprise customers in implementing Axon's technology ecosystem (including Fusus) to address operational challenges through scalable software solutions.
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Enterprise Implementation Manager ArcadiaRemote 1mo Primary point of accountability for enterprise accounts, managing onboarding, data connector implementations, and driving customer value realization.
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Senior Customer Success Manager, Enterprise DealpathNew York City $115k–$115k1mo Own a portfolio of 30-40 enterprise and strategic accounts for investment professionals, driving adoption, renewals, and upsell opportunities for Dealpath's AI-powered real estate operating system.
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Customer Enablement Specialist (f/m/d) Think-CellGermany 1mo Ensure successful adoption and usage of think-cell software for a defined customer base in a specific geographic region by leading training and workshops.
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