IT Support

1,517 open positions

TikTok LIVE - Global Customer Service Representative, Arabic Speaking TikTokCairo, Egypt Primary point of contact for Arabic-speaking customers, handling escalations and providing culturally sensitive support across multiple channels.
Creator Support Associate - Customer Support, Trust & Safety TikTokWarsaw, Poland Deliver white-glove customer support and safety assistance to TikTok creators via email, ticketing, chat, and in-app messages.
Escalation Operations Project Intern (TikTok Shop - Governance and Experience-US Seller & Creator Service Operations) - 2026 Start TikTokSeattle, United States of America Support the resolution of seller and creator escalations by assisting with case management, researching issues, and coordinating with cross-functional teams.
TikTok LIVE - Global Customer Service Representative, Italian Speaking TikTokLondon, United Kingdom Resolve complex customer and creator inquiries for TikTok's live-streaming platform in Italian, ensuring high-quality support and process improvement.
Creator Support Specialist - Trust and Safety, Customer Support TikTokLos Angeles, United States of America Frontline support specialist ensuring creators feel safe and supported on TikTok by handling inquiries and safety concerns across chat, email, and ticket systems.
今日头条平台风险处置专家（客户投诉外溢方向）-CQC（重庆） ByteDance重庆 Handle escalated customer complaints and platform risks for Toutiao, resolving issues to reduce negative impact and service risk.
Client Support Specialist ArchRemote Work Policy Key liaison between users and product, resolving client inquiries and collaborating cross-functionally to enhance user experience.
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Job Provide first-level support to clients via live chat, email, and phone, ensuring compliance with Cyprus and global regulations.
Customer Service Advisor - Days Capital On Tap📍 Cardiff | 🏢 3 days in office, 2 from home (Fully office-based for the first $27k–$27k Friendly voice of Capital on Tap, supporting business owners via phone, email, and live chat to resolve issues and improve customer experience.
Head of Customer Care & Outsourcing HomeRemote Own strategy and operations of all support touchpoints to deliver exceptional service experiences to customers, managing both internal specialists and external support partners.
酒店机票专员（客服）-体验与服务 ByteDance成都 Handle multi-channel customer inquiries and manage end-to-end flight ticketing operations including booking, issuance, changes, and refunds.
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Job Respond to customer queries via phone, email, chat, or ticketing system; assist users with product features; conduct quality assurance on product releases; provide training and gather feedback.
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Service Support - Mitarbeiter:in im technischen Kundendienst für Paketautomaten (all genders) Remote $37k–$37k First point of contact for customers and service partners for package station software maintenance, ticket analysis, and on-site technical support.
Customer Support Executive NunifyRemote Resolve inbound support requests via chat, email, and calls for a SaaS event technology platform serving Fortune 500 companies and startups.
Merchant Support Analyst Bilingual-Spanish ZeroRiskAlpharetta, GA $40k–$40k Provide bilingual customer support and technical guidance to merchants regarding payment security and PCI DSS compliance.
Merchant Support Analyst ZeroRiskAlpharetta, GA $35k–$35k Provide technical expertise and operational assistance to merchants to reduce payment process risk and resolve inquiries.
Stefan Veit Technical Support Specialist Phorest-Software First-line technical support specialist resolving customer software issues via phone, email, and chat.

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