Operations Management
1,266 open positions
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Sr Manager, Customer Service (Order Fulfillment) ThermofisherBudapest, Hungary 9d Lead and develop a customer care organization focused on order entry, order fulfillment, and complaints resolution to deliver exceptional service and operational excellence.
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Engagement Support Services - Supervisor - Mumbai - India PlantemoranMumbai - Goregaon 9d Supervise and coach staff in a client service, operations, or support services environment to ensure productivity, quality, and continuous improvement.
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Manager, Business Service Delivery CableoneRemote 9d Manage and oversee a consolidated service delivery team responsible for end-to-end order management, customer communications, project management for construction, scheduling, and quality assurance for Business customers.
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Senior Operations Manager - United Overseas Bank United Overseas BankSingapore 9d Leading end-to-end corporate travel operations, ensuring efficient booking, fulfillment, and service delivery for corporate clients.
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Claims Team Leader QoverRemote 9d Lead a claims team to manage day-to-day operations, act as a technical claims expert, and improve the customer, employee, and risk carrier experience.
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National Installation Manager Hidrive GroupGoulburn, New South Wales 10d Senior leader ensuring installation and service work performance meets safety, quality, scheduling, and cost targets for service bodies on utes, trailers, and trucks.
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National Intake and Assessment Manager Slater and GordonMelbourne, Victoria 10d Lead and manage the Client Intake & Assessment team to drive legal advice quality, client experience, and enquiry-to-case conversion in a personal injury law firm.
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Responsable Technique Régional EcolabFRA - Rhône-Alpes - Lyon $41k–$41k10d Regional technical manager overseeing a team of field technicians for pest control services, ensuring service quality and client satisfaction.
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Team Manager | Alexandria | MUST SPEAK ITALIAN or SPANISH SutherlandAlexandria, Alexandria Governorate, eg 10d Manage and coach a frontline team of B2B sales/customer service agents in Alexandria, validating sales activities and ensuring performance against lead volumes.
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Senior Operations Administrator Accident Compensation Corporation New ZealandWellington, Greater Wellington $62k–$62k11d Investigate and assess complex business customer requests and accounts, ensuring correct levy products are applied and resolving enquiries via outbound calls and written communication.
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Manager Customer Relations New Zealand Transport AgencyPalmerston North, Manawatu-Wanganui $158k–$158k11d Provide enterprise-level leadership for NZTA's complaints management approach, developing a centralized model to turn complex complaint data and customer feedback into strategic insight and action.
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Service Delivery Manager Eaton CorporationRemote 11d Ensure excellent service delivery as the primary client contact, guaranteeing SLA compliance and maintaining post-sales service continuity.
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Teamleider Klantenservice GuidionBinnenstad, Amsterdam $41k–$41k11d Leading a customer service team for a telecom desk to ensure high-quality service delivery and meet SLAs/KPIs.
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Supervisor de Operaciones - BPO FoundeverTlalnepantla, Morelos 11d Leading a contact center team to ensure client objectives are met through performance management, coaching, and metric analysis.
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Commercial Pest Control Lead Supervisor CV2ME PtyBrisbane, Queensland $85k–$85k11d Lead service delivery for commercial pest control contracts across healthcare, education, government, and food manufacturing sectors.
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Customer Service Manager Criterion IndustriesGlendenning, New South Wales 11d Lead and support a Customer Service team to deliver exceptional service, manage workflows, handle escalations, and drive business growth through account management and sales support.
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Client Contact Team Leader Catholic Care Central QueenslandRockhampton, Queensland $97k–$105k11d Lead a high-volume client contact team to deliver exceptional customer service, manage bookings/payments, and facilitate community referrals for CatholicCare.
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Customer Delivery - Senior Advisor Water CorporationCanning Vale, Western Australia 11d Senior Advisor managing escalated customer issues, incidents, and complaints for the Water Corporation, acting as the key link between customers and the utility during field operation challenges.
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Senior Customer Service Representative MichelinMelbourne, Victoria 11d Senior operational lead for customer service, managing inbound/outbound support, KPI reporting, and process improvement for the order-to-delivery journey.
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Service Manager-Victoria Southern Star Windows PtyNorth Geelong, Victoria 11d Lead and transform the Victorian service operation for a window and door manufacturer, overseeing ~50 employees across field service, scheduling, glazing, and parts.
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Administration Team Lead Ambrose Construct Group PtyKunda Park, Queensland 11d Lead a high-performing submissions team to deliver quality documentation and exceptional service to insurance clients across Australia.
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Development Services Support Team Leader Port Stephens CouncilRaymond Terrace, New South Wales $91k–$91k11d Lead and mentor a team of five Development Support Officers providing specialist administrative support to statutory planning, building certification, and subdivision certification services.
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Manager of Contracts and Relationships NSW Department of Communities and JusticeParramatta, New South Wales $154k–$154k11d Manage and monitor contracts with service providers to ensure compliance, performance, and delivery of agreed services for Corrective Services NSW.
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Campus Manager - Brisbane CBD/ Upper Mount Gravatt/Indooroopilly Contour EducationBrisbane, Queensland $75k–$75k11d Full accountability for campus operations, team leadership, and student experience in a high-growth tutoring ecosystem.
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Customer Service Manager AbbottNew South Wales 11d Lead customer service operations for domestic and export order processing, ensuring accuracy, efficiency, and compliance while driving customer satisfaction.
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Team Lead (BPO) - Dutch (Remote)↗ WorkNomadsRemote 11d Lead, supervise, and motivate a team of sales agents to meet or exceed KPIs (revenue, conversion, sign ratio, productivity) in a BPO environment.
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Vendor Manager, Operational Vendor Support (Insurance) AirbnbRemote $132k–$132k11d End-to-end management and performance oversight of a portfolio of third-party partners delivering critical operational services (e.g., claims adjusting) for Airbnb's AirCover business.
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Legal Operations Supervisor - 1st Shift (Hybrid) Rr-DonnelleyPhoenix, AZ, us $69k–$69k11d Manage day-to-day operations of a 10+ person team, oversee staff, analyze performance metrics, and ensure compliance with company policies.
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Senior Manager, Insurance Customer Operations EthoslifeRemote $110k–$110k11d Lead operational excellence, product integration, and regulatory integrity across the policyholder lifecycle for a life insurance technology company.
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Customer Operations Manager - CDD Alma31Lille 11d Manage a team of 9 direct reports (Team leads and Experts) to ensure continuity, quality, and operational performance of merchant operations (Care & Risk) for a Buy Now Pay Later platform.
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Manager, Product Support Operations - Top Startups StripeMexico Locations 11d Recruit, manage, and develop a team of Operations Associates to provide user support for Top Startup Accounts at Stripe.
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Grade 1 Group Leader - 1st Shift Bosch-HomeComfortWichita, KS, us 11d Lead and inspire a group of customer service professionals to ensure exceptional service delivery and achieve team targets.
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Director of Client Ops, Group Reservations EngineRemote - US 11d Lead end-to-end support for group travel, managing contracts, bookings, and BPO vendor performance to eliminate friction for 38,000+ customers.
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Sektionschef Automation till AFRY i Umeå AfryUmeå, Västerbotten County, se 11d Leading and developing a team of ~30 automation engineers and specialists to deliver qualified automation solutions and project businesses for industrial clients in the region.
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Customer Services Manager Culina-GroupBanbury, OXFORDSHIRE, gb 12d Plan, coordinate, and control service team activities to maintain and enhance customer/client relationships while meeting operational objectives.
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Branch Manager Hynds GroupAmberley, Canterbury 12d Lead an autonomous branch to drive revenue, manage P&L, and build a high-performing team in the water and waste management industry.
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Control Centre Team Leader (2IC) - Albany Ritchies TransportAlbany, North Shore 12d Lead and support a team of nine Controllers to ensure safe, reliable, and customer-focused public transport operations in real-time.
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Responsable d'Agence H/F - Montauban Loxam-RentalMontauban, Occitanie, fr 12d Manage a profit center by leading commercial activities, overseeing sales teams, and ensuring operational profitability through resource optimization and financial control.
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Chef de service (H/F) Veolia Environnement SASainte-Geneviève-des-Bois, IDF, fr $30k–$36k12d Supervise a team of ~10 people for sanitation and real estate operations, balancing 30% field work and 70% office duties to plan interventions, manage maintenance, and ensure client satisfaction.
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Manager, Services - Risk & Audit DiligentcorporationLondon 12d Allocates resources and ensures team utilization while overseeing quality across the Professional Services customer journey.
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Assistant Manager - Operations Wns-Global-ServicesCape Town, NA, za 12d Guide a contact center team to achieve objectives, drive sales performance, and deliver a second-to-none customer experience while ensuring compliance and quality assurance.
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Customer Service Supervisor | North Singapore Kerry Consulting Pte LtdSingapore 12d Lead a small customer service team in Singapore while handling direct operational tasks for APAC customers.
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Flight Centre - Area Leader - SEQ Flight CentreQueensland 12d Lead a team of 28-30 consultants to deliver exceptional travel experiences, drive market share growth, and manage operational standards across the SEQ region.
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Team Leader NSW Department of Customer ServiceParramatta, New South Wales $114k–$114k12d Lead a team in processing high-volume licensing applications and handling complex escalated enquiries for the Home Building and DBP Registration Schemes.
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